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"We wanted to let you know how much we appreciate the care and attention SG Cunningham provided during our kitchen renovation. We knew the quality would be second to none and that we were in good hands throughout the scope of the project. The tradespeople ... were courteous and professional at all times and we were incredibly impressed with their work ethic and commitment to quality. This is clearly a testament to the relationship you have established with the tradespeople who carry out the vision for a project such as ours."
"Working with SG Cunningham has proved to be - by far - the best contractor relationship we have had in our history. Their attention to detail, adherence to timelines and ability to work around our business operation needs was impressive."
"The work was completed in four phases that allowed us to move employees in stages, enabling business to continue as usual. This was particularly important to us as we had hard deadlines that affected patient care and R&D project deadlines for new product releases. SGC met each and every deadline."
"We are absolutely thrilled with the quality of work and the attention to detail from the SG Cunningham team.... Georgia, you lead by example and I commend you for valuing and supporting this community in so many ways. Again, thank you so much."
S.G. Cunningham Limited is committed to serving all clients with excellence – including people who have disabilities. Our business practices are free from discrimination and support the dignity of all individuals. If you have a disability and require accessible formats and communication supports, or any other accommodation request, please let us know and we will work with you to meet your needs. We welcome feedback regarding our services to people who have disabilities.
SGC welcomes feedback on how we provide accessible customer service. Client feedback will help us identify barriers and respond to concerns. Feedback may be provided in the following ways:
All feedback, including complaints , will be handled in the following manner:
Our HR Manager will:
Customers can expect to hear back from our HR Manager within three business days.
SG Cunningham is committed to protecting the privacy and the personal information of our clients. We recognize that maintaining the trust of our clients requires that we be transparent and accountable in how we treat the information that you choose to share with us.
During the course of our various projects and initiatives, SG Cunningham uses personal information. Anyone from whom we collect such information should expect that it will be carefully protected and that any use of, or other dealing with, this information is subject to consent. SG Cunningham’s privacy practices are designed to achieve this.
Defining Personal Information
Personal information is any information about an identifiable individual, such as information that can be used to distinguish, identify or contact a specific individual (e.g. name, address, phone number and e-mail address).
Privacy Practices and Protection of Information
SG Cunningham observes the following ten privacy principles when collecting, maintaining and using personal information:
An organization is responsible for personal information under its control and shall designate an individual or individuals who are accountable for the organization’s compliance with the following principles.
2. Identifying Purposes
The purposes for which personal information is collected shall be identified by the organization at or before the time the information is collected.
The knowledge and consent of the individual are required for the collection, use, or disclosure of personal information, except where inappropriate.
4. Limiting Collection
The collection of personal information shall be limited to that which is necessary for the purposes identified by the organization. Information shall be collected by fair and lawful means.
5. Limiting Use, Disclosure and Retention
Unless the individual consents otherwise or it is required by law, personal information shall only be used or disclosed for the purposes for which it was collected. Personal information shall be retained only as long as necessary for the fulfillment of those purposes.
Personal information shall be as accurate, complete, and up-to-date as possible in order to properly satisfy for the purposes for which it is to be used.
Personal information shall be protected by appropriate security relative to the sensitivity of the information.
An organization shall make detailed information about its policies and practices relating to the management of personal information publicly and readily available.
9. Individual Access
Upon request, an individual shall be informed of the existence, use, and disclosure of his or her personal information and shall be given access to that information. An individual shall be able to challenge the accuracy and completeness of the information and have it amended as appropriate.
An individual shall be able to challenge an organization’s compliance with the above principles. Their challenge should be addressed to the designated individual or individuals accountable for the organization’s compliance with PIPEDA.
We collect information from you when you fill out a form on our website. You will be asked to enter your email address. If your request requires follow-up your may include your full name, day-time phone number and any relevant address information.
We may also collect personal information as we enter into agreements with our clients when undertaking a project.
How Personal Information is Used and Disclosed
Any of the information we collect from you may be used to send you information, respond to inquiries, and/or other requests or questions.
We will not share your information with any other party, unless it is pertinent to the job (for instance: sharing your address with a sub-trade).
SG Cunningham uses advanced security to help protect your personal information.
Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we are committed to protecting your personal information, we cannot ensure or warrant the security of any information you provide to us.
SG Cunningham’s computer and network systems are secured by passwords and multi-factor authentication. Only authorized individuals who require personal information to perform their job duties may access secure systems and databases.
When we destroy personal information, we will use safeguards to prevent unauthorized parties from gaining access to the information during the process.
We review our privacy practices for our various activities, and reserve the right to modify or update our policy. Please check this website on an on-going basis for information on our most up-to-date practices.
This policy was last modified on 2021/06/23.